According to the U.S. Bureau of Labor Statistics, employment opportunities for management occupations ranging from administrative services to sales managers are projected to grow five percent by 2029. That means there will be more than 500,000 job openings for skilled workers. You can gain the skills needed to advance your career with management training in key areas such as inventory, parts, sales contact, and service management. These courses offer many advantages, including improving customer relations and reducing employee turnover, to both current and prospective managers.
Target Audience: All parts managers.
Course Description: Inventory management training is a rigorous one-and-a-half-day course focused on product planning. It emphasizes the importance of parts ordering policies and procedures, parts stocking levels and parameters, manufacturer’s new machine stocking policies, return policies and procedures, and accurate recording of lost sales.
Parts Management Course
Target Audience: All current and potential parts managers.
Course Description: The parts management course also requires a one-and-a-half-day commitment and focuses on best practices for promoting the parts department’s success. Core topics include parts turnover, zero sales, inventory management, gross margin sales and percentage, and the possibilities of lead parts salespeople as mentors. All current and potential parts managers should consider enrolling in this course.
Sales Contact Management
Target Audience: All active sales teams who have completed new sales personnel training or have greater than three years of selling experience.
Course Description: The purpose of this course is to provide your employees with a practical guide to managing sales contacts. They will learn how to utilize systems, ranging from manual to automated, and will be exposed to the “whys” and how-to” of compiling feedback not only for themselves but for the entire team during this one-and-a-half-day course.
Service Management Training
Target Audience: Service managers.
Course Description: In this one-and-a-half-day course, you will learn the essential skills necessary to succeed as a service manager and provide value to the customer. The course identifies ways to improve interdepartmental communication and collaboration and will focus on labor efficiency, non-revenue hours, rework, flat rates, and the possibilities of lead technicians as mentors.
The Training Aspect is committed to partnering with you to increase customer satisfaction and reduce employee turnover by offering various customer service, sales techniques, and management training courses. These courses are designed to promote continuous learning and provide your employees with the skills necessary for success.
We do not believe in just offering training programs, but forming a partnership with your company, regardless of industry. Establish your business as the first-choice customers call for service by contacting The Training Aspect at (208) 351-3361 for more information about class availability, pricing, or to schedule an appointment.
“Occupational Outlook Handbook: Management: Management Occupations.” U.S. Bureau of Labor Statistics (BLS).